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Terms of Service

OVERVIEW This website is operated by Fiora Pets. Throughout the site, the terms “we”, “us,” and “our” refer to Fiora Pets. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. ACCURACY OF PRODUCT INFORMATION

While we strive to provide the most accurate descriptions and images for our pet supplies, we do not warrant that product descriptions, colors, or other content are 100% accurate, complete, or error-free. The actual colors you see will depend on your monitor/screen. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

3. MODIFICATIONS TO PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a Service or product without notice. We shall not be liable to you or to any third party for any price change or suspension of the Service.

4. DELIVERY & SERVICE LIMITATIONS

Fiora Pets operates primarily within Qatar. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All delivery times provided are estimates and are subject to local traffic and courier availability in Doha and the surrounding areas.

5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions.

6. THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties (such as brand partners). We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability for any third-party materials or websites.

7. PROHIBITED USES

In addition to other prohibitions as outlined in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To harass, abuse, insult, harm, defame, or intimidate based on gender, religion, or race.

  • To upload or transmit viruses or any other type of malicious code.

8. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Qatar.

9. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Email: support@fiorapets.qa

  • Legal Name: Fiora Trading W.L.L

  • CR Number: 159227